To provide our services, we collect information that you give us directly. This includes:

• Account Information: When you sign up, we collect your name, email, password, and the business details you provide.
• Transaction Information: We use Stripe to process payments for credit purchases. We do not store your full payment card details on our servers.
• Communications: If you contact us for support, we keep a record of that conversation to help resolve your issue.

Your information is used to operate and improve ReviewXchange. Specifically, we use it to:

• Provide, maintain, and secure our services.
• Process your credit purchases and manage your account.
• Personalize your experience and suggest relevant exchange partners.
• Communicate with you about service updates, offers, and support.
• Prevent fraud and enforce our terms of service.

We are committed to not selling your personal data. We only share information in specific circumstances:

• With Service Providers: We share necessary information with trusted third parties who perform services for us, like payment processing with Stripe.
• For Business Exchanges: Your business name and public profile details are shared with other users when you initiate or accept a review exchange. You have the option to remain anonymous until an exchange is accepted.
• For Legal Compliance: We may disclose information if required by law or to protect the rights and safety of our users and our platform.

We implement a variety of security measures to maintain the safety of your personal information. We use Firebase Authentication and Firestore Security Rules to protect your data. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

You have control over your personal information. You can access, update, or delete your account information at any time through your dashboard profile and business settings. If you wish to delete your account entirely, please contact our support.

If you have any questions about this Privacy Policy, please contact us at Contact Form.