Feedback Interceptor
Capture negative feedback privately before unhappy customers post it on Google Maps. Protect your rating index safely.
Interceptor Control Center
Configure your business name to watch the interactive simulator and generated print-ready QR code customize in real-time.
Interactive Interceptor Simulator (Try Rating!)
How was your visit at Apex Auto Shop?
We value your honest feedback to help us serve you better.
Behind the Scenes: Interceptor Telemetry
Select a rating above (1-5 stars) to see how the redirection funnel shifts pathways instantly behind the scenes.
How Interception Protects Your Business
Funnel Architecture
Positive ratings are a major local search ranking factor. Unhappy customers often leave hasty reviews out of frustration. Interception creates a buffer:
Segment Audience: Happy customers (4 & 5 stars) are directed automatically to Google/Yelp with suggested templates.
Isolate Unhappy Visitors: Unhappy customers (1, 2, & 3 stars) are instantly diverted to an internal, private messaging ticket form.
Resolve & Retain: You receive an email alert, resolve their issue immediately, and convert a bad review into a loyal customer.
Live Intercepted Logs (Simulator Output)
These simulated negative reviews were successfully captured offline.
"Felt the diagnostic fee was way too high for a 10-minute check."
"Waited over an hour past my booking time with no apology."
Want to launch this exact Interceptor widget for your business?
ReviewXchange makes setting up QR-codes, custom feedback landing pages, and exchange pods completely seamless.